Nelnet Business Services is hiring a
Sr. Database Administrator

About the company

Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology and education services to more than 1,200 higher education institutions, nearly 12,000 K-12 schools, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.

Role Summary

The Senior Database Administrator serves as the technical owner and operational lead for NPS database platforms, supporting mission critical business systems on AWS environments. This role designs, operates, secures, and continuously improves highly available database ecosystems while providing strategic leadership for modernization, automation, and risk reduction initiatives.

The Senior DBA owns end to end accountability for database availability, performance, security, backup/recovery, patching, and disaster recovery for enterprise SQL Server, Aurora Postgres, and supporting database technologies. This position operates with minimal supervision, sets technical direction, and is trusted to make production decisions that directly impact customer facing systems and regulatory commitments.

This role provides significant technical ownership of the NPS database platform. The Senior DBA partners closely with Enterprise and Infrastructure Architects to provide technical leadership for complex or high-risk database changes and help engineering teams identify and mitigate database risks before deployment. The role owns the enterprise Reporting Database, the CDC pipeline, data retention strategy, and the governance of database changes and access provisioning.

Job Responsibilities

• Researches, designs, implements, and manages enterprise database systems based on business and application requirements.
• Leads complex database migrations, upgrades, and transformation initiatives.
• Designs and supports high availability and disaster recovery solutions.
• Monitors, analyzes, and improves database performance, scalability, and reliability.
• Ensures database security, compliance, backup, and recovery strategies are properly implemented and maintained.
• Recommends improvements to database architecture, standards, and operational processes.
• Owns the architecture, health, performance, and operational reliability of the enterprise Reporting Database.
• Manages the CDC pipeline's health, reliability, and daily operations.
• Manages data truncation processes to meet retention requirements.
• Establishes database change governance across PostgreSQL and SQL Server.
• Defines and audits database access governance and least privilege.
• Reviews complex, high-risk, or performance-sensitive schema and query changes.
• Guides engineering teams on database solution design and best practices.
• Supports production systems, including participation in on-call support as required.
• Continues to update technical knowledge and stay current on emerging database technologies and AI-enabled operational tools.

Education

Bachelor’s degree in Computer Science, Information Systems, or a related discipline, or equivalent experience supported by relevant technical certifications and demonstrated expertise in enterprise database platforms.

Experience

• 7+ years of experience in database administration and architecture.
• Experience with Aurora Postgres, Microsoft SQL Server 2019 platforms.
• Hands-on experience managing databases in cloud environments.
• Experience designing high availability and disaster recovery solutions.
• Exposure to data streaming or CDC concepts is a plus.
• Familiarity with database schema migration tools such as Liquibase is a plus.

Competencies – Skills / Knowledge / Abilities

• Strong technical competency in database architecture, performance tuning, and security.
• Logical, analytical, and solution-oriented approach to problem solving.
• Ability to work independently and collaboratively across cross-functional teams, including engineering, architecture, and infrastructure.
• Experience with AWS RDS and Amazon Aurora PostgreSQL.
• Knowledge of database security hardening practices.
• Experience with database monitoring, alerting, and incident response.
• Ability to automate operations via SQL scripting and related tooling.
• Ability to design new database clusters and high availability configurations.
• Focus on continuous improvement and delivering reliable, scalable database solutions.

Pay Range for this role is - $120,000 DOE

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program.